Frequently Asked Questions
ELVIRA három nyelven tud információt adni: magyarul, angolul vagy németül.
Ha a nyitóoldalon látható, a fenti három nyelvet szimbolizáló kis zászlóra
kattint, az ön böngészőjében eltárolódik a nyelvválasztása, és a továbbiakban
a kiválasztott nyelven töltődnek le az oldalaink.
Ha ön először jár nálunk, vagy a böngészőjében a cookie-tárolás nem
engedélyezett (s így a beállításait nem tudjuk tárolni), akkor a
böngészőjében beállított preferált nyelv szerint határozzuk meg a
használandó nyelvet. Ha a beállított elsődleges nyelv nem az általunk
használt nyelvek egyike, akkor magyar lesz az alapértelmezett nyelv.
The data are maintained by the Hungarian State Railways. They feed all the changes into the ELVIRA Database in advance, and the recent data can be found on the Net in a few hours.
The date of the latest modification can be seen on the bottom of our pages.
Certainly there might be some mistakes during the data-input.
When you find a mistake, please send a mail to m2@mav-start.hu .
ELVIRA tries to take the passenger to his destination by trains starting from the given departure station. When a via station is given, the result of the search will contain
this station in any case.
Usually there are no through trains to the destination, in this case the route search
will find the right connections.
It is important to know that the primary consideration of the route search is the running time, ELVIRA searches the fastest routes. It may happen that the search doesn't find a correct route because its running time 1-2 minutes longer than the other ones.
The through trains to the destination are exceptions to this rule, the search
algorithm will find all of them independently of the running time.
The second important consideration of the search is the number of changes; ELVIRA searches the routes with the fewest changes. This is why the search can give a route offer with
longer running time if the number of changes is less.
When ELVIRA finds a route containing trains with an extra ticket, she will search the
pair of this route in the same period, where the trains with extra tickets are
replaced by trains without extra ticket (if they exist at all). She will replace
all the trains with extra tickets and will not give the possible combinations.
You can get additional route offers because of this property of the software.
Consequently, after a route search you will get the fastest route offers from the departure station
to the destination without extra ticket, completed with offers with extra tickets.
Using the filter "No extra tickets" is reasonable when we need routes only without
extra tickets. Using this filter, you will get the same result except the
offers with extra tickets.
When you use the filter "No change", the route offers will contain only through trains and trains with direct cars from the departure station to the destination.
When ELVIRA is seraching for route offers, she considers the time necessary for
a change and the time required to get to another station in Budapest or some
other cities.
If the time from the arrival time of a train to the departure time of the
connecting train is less than the time of the change or the catch set in
the software, she will not offer this route.
It may happen however that a passenger with fast feet, local knowledge and
due experience can catch the connection. The change and catch times set in
ELVIRA are average values based on experience, needed for an average
passanger to catch the connection in the daytime, in average traffic.
If ELVIRA counted less time for a change and catch, the change or catch would
be impracticable for many people. And if she counted more time, some correct
route offers would be missed.
The change time is at least 1 minute, but it is more in a big station.
The change times set in ELVIRA can be found on the screen "Information
about stations".
The catch times between stations can be seen in parentheses next to the "Local transport" text.
If these values are not suitable for someone, it is possible to search route
offers "manually" with the help of the list of trains displayed on the page "Information about stations".
No, ELVIRA works with the data of the current timetable - as if the trains were never late.
The tariff calculation is very complicated. The amount to be paid depends not only
on the distance of the route but on the following, too:
All these points are taken into consideration during a route search and this
is why two apparently identical route offers may have different tariffs.
ELVIRA is a passenger information system mainly for inland travels. The calculation of
international tariffs is much more complicated than the one in Hungary: it depends on the countries, trains, lines, and it often changes. In a word it is very difficult
to make an algorithm for calculating international tariffs and update it.
You can get information from the Hungarian
State Railways sending an e-mail to informacio@mav-start.hu or calling the phone number
+36 (1) 349 4949
ELVIRA is a passenger information system mainly for inland travels. Of course
she knows all the trains starting from Hungary or arriving to Hungary, but she
does not know other trains running abroad. For example, there are through trains
from Prague to Vienna that don't pass Hungary, but the ELVIRA database does not
contain them. This is why ELVIRA can connect this two countries only through Hungary.
On behalf of the European railway companies we can offer service of the German
Railways at http://bahn.hafas.de
The timetable often changes, therefore the list of the trains stopping at a
given station also changes. The number of stopping trains can increase or decrease,
or a train can run differently a day later. This is why we must select which day's
information we want to know. The software will show the trains running on the
timetable valid on the selected day.
You can enter the station name both with and without accent marks, both small
and capital letters. If ELVIRA finds a station name starting with the entered
text she will give information about that station. If she does not find any
proper one, you should click on '...' near the station name entry field and
select the proper station.
In this list you can see the
station names available in the ELVIRA database.
It is possible to enter synonyms
instead of certain station names.
BUDAPEST station has special function, it contains all the important stations
in Budapest (Budapest-Déli, Kelenföld, Budapest-Keleti, Kőbánya-Kispest, Budapest-Nyugati
and Zugló). If we select BUDAPEST as departure station, ELVIRA will search
routes from all the above mentioned stationes.
To see the meaning of our symbols please move your mouse over that,
and you'll get a bubble help.
Phone number to call for more information: +36 (1) 3 49 49 49